Vivienne Westwood Fw25 Women Granny Frame Tote Bag

Product Information - Product Name: Vivienne Westwood FW25 Women's Granny Frame Tote Bag - Seller Classification: Imported Luxury > Luxury Women's Bags > Tote/Handbags - Model Name: - Brand: Vivienne Westwood - Manufacturer: - Origin: Unknown - Material: Assumed High-Quality Material - Color: Charcoal - Description:

Option Information - ONE SIZE

Other Information Product Guide VIADELLUSSO is a parallel import company based at the Shinsegae Gimhae Store. It is 100% genuine and certified by the Agricultural Ministry in Italy. The ordered product is shipped directly from VIADELLUSSO's headquarters. This product is manufactured in multiple countries, and it is expected to be delivered from Italy, China, and Romania. Please refer to the detailed description for specific origins.

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CS CENTER Customer Service Center AM 10:00 ~ PM 5:00 (Mon-Thu) AM 10:00 ~ PM 3:00 (Fri) 1544-5828 Lunch Time AM 12:00 ~ PM 1:00 Closed on holidays

Purchase Precautions Sizes may vary slightly by product. Colors may appear differently depending on monitor specifications. Such reasons are not considered changes of mind. Changes requested through boards and Q&A due to changes of mind may not be reflected in orders, and sellers are not responsible for them. Please contact the shopping mall you purchased from.

Bags come with a dust bag, and wallets with a hard case. It includes a certificate issued by our company and product tags. (Dust bags or hard cases may not be included with some brands or products when shipped from local brand factories.) Please note that shopping bags and gift wrap services are not provided.

Due to the characteristics of luxury goods, they are produced in small quantities, so the product may be out of stock during the shipping process. If the product arrives late, delivery may be delayed if it is shipped from another location.

Exchanges for defective or misdelivered products are not possible. Be aware that the size of products may vary by about 1-2 cm depending on the measurement methods. Such reasons do not qualify for a refund.

All leather products may experience alterations in shape and color over time due to usage and treatment due to the nature of leather. Please be cautious with moisture and direct sunlight. Contact with clothes like jeans may cause staining, so store in a dust bag in a dry, cool room when not in use. If the product gets wet, gently dab with a soft cloth to remove moisture, avoiding direct sunlight and let it dry in a well-ventilated shade. For product stains, use a leather-specific cream and do not use general detergents or benzene.

Quality Assurance Guide The A/S period and criteria vary by product, so please inquire at the A/S contact listed in the product information. (Contents related to A/S regarding your purchased product are in the warranty included with the product.) Other A/S related matters will be addressed according to relevant laws.

Delivery Policy CJ Logistics 1588-1255 Return Address: 65-gil, Gangdong-gu, Seoul (B1, Munchon-dong, Name Building)

All products sold by the headquarters are delivered with free shipping initially. Additional shipping fees for air freight and boat freight may be charged for some mountainous or island areas, including Jeju Island. (Holidays and public holidays excluded)

Exchange and Return Order cancellation is only possible when the order status is [Preparing Product]. If the order status is [Shipped], products that have already been dispatched can only be canceled through return. Exchanges and returns can be requested within 7 days of receipt. (In the case of simple changes of mind, requests must be made within 7 days, and defective products and other reasons will be handled according to relevant regulations.)

If the product you received is different from the displayed advertisement and contract content, claims can be made within 3 months from the date of receipt and within 30 days from the date you became aware of the fact.

When exchanging and returning, please send all components (keyring/TAG/dust bag/filling materials, etc.) together. Please return the product in a box with secondary packaging. (In the case of luxury goods, only components are provided, so putting tape and delivery slips on the product box may lower the product's value. Please be considerate when exchanging and returning.)

Proper Packaging Examples for Returns and Exchanges This is an example of improper packaging for returns and exchanges. (Returns not accepted if tape is attached to the brand box.)

For returns, please register through the shopping mall where you purchased and use CJ Logistics (1588-1255) for return shipping.

A/S Information A/S can be performed by us. A/S requests can be submitted through customer center 1544-5828. Whether repair is possible may vary by product. If a defect is confirmed within 3 months from the date of product receipt, you can receive free A/S. Damages to materials and decorations due to usage will be processed as paid A/S regardless of timing.

Due to the characteristics of luxury items, difficulties in sourcing submaterials may result in changes of materials or inability to provide A/S. Please read the guide carefully before purchasing. Thank you.

To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.