Platform-Certified Top Store Operated by Japanese Experts
🎴 Why Choose Us?
・Condition: NEW — We handle 100% brand-new and unused items only. Never used, never refurbished.
・Daily New Arrivals: Popular and brand-new items from the Japanese market, added every single day.
・Professional Direct Shipping from Japan: We work with export logistics specialists. Your order is packed with reinforced packaging and delivered safely.
・Premium Quality Guaranteed: We only handle products that meet Japan's strict quality standards.
・Japanese Manuals: The included instruction manual is generally in Japanese only. We recommend a smartphone camera translation app.
📞 PLEASE READ: HOW TO RECEIVE YOUR PARCEL SAFELY
Your parcel is sent from Japan. Customs or the delivery company in your country may need to contact YOU directly. If they cannot reach you, the parcel is returned to Japan. This is the most common reason an order is not delivered. Please help us with these 6 points:
・① Correct phone number: Please register a phone number that you use every day, with your country code. A wrong or old number is the number one cause of a returned parcel.
・② Answer unknown calls: Customs and couriers call from local numbers you do not know. Please answer these calls during the delivery period.
・③ Check all messages: Please check SMS, email (including the spam folder), messenger apps, your Joom notifications, and any paper notice in your mailbox.
・④ Answer customs quickly: Customs may ask for your ID, passport or tax number, or a document. For some high-value orders, or for parcels delivered by a courier company, a payment may also be requested. Please reply within the time limit they give you. Many countries hold a parcel only for a few days.
・⑤ Collect it in time: If the parcel waits at a post office or pick-up point, please collect it before the storage period ends.
・⑥ Use your official name: Please write your full name and address exactly as they appear on your official ID. In some countries, customs cannot clear a parcel if the name does not match.
・If your address or phone number changes after you order, please inform Joom Customer Support immediately. Only Joom can update your order information.
🇯🇵 ABOUT JAPANESE PRODUCTS
・The instruction manual, package, labels and product display are generally in Japanese only. In many products the language cannot be changed.
・Electrical products are made for Japan (100V, Type A plug). If the label says "AC 100V" only, a step-down transformer is required in most countries. A plug adapter alone changes only the shape, not the voltage, and can destroy the product. If the label says "AC 100-240V", only a plug adapter is needed.
・Media and electronics may follow Japanese regions and standards (DVD Region 2 / Blu-ray Region A, Japanese TV and radio bands, Japan-only apps and services).
・Sizes follow Japanese standards. Japanese sizes are often smaller than EU or US sizes. Please check the measurements in centimeters, not the size letter.
・For food, cosmetics and similar goods: ingredients and the expiry date are printed in Japanese. Please check your country's import rules before ordering, as some items cannot be imported.
📷 CONDITION AND PHOTOS
・Condition: NEW. Every item is brand-new and unused.
・Photos are for reference. Real color can look slightly different depending on your screen.
・Brand-new items may have very small marks on the outer box from storage or transport. The product itself is checked before shipping.
🌟 Please Leave a Review and Follow Us! 🌟
・If you are satisfied with your purchase, we would greatly appreciate your "Follow" and a "5-Star Review"!
・⭐⭐⭐⭐⭐ A 5-Star Review with a photo is the biggest support for our small Japanese store, and it helps other buyers too!
・❤️ Please "Follow" our store to see the newest Japanese arrivals every day — new items are added daily!
・Before you leave a review, please let us help you. For a question about the product itself (how to use it, specifications, parts), you can contact our store by e-mail — our contact details are on our store information page. For your order, delivery, payment or refund, please contact Joom Customer Support, because only Joom can check or change an order.
・Your continued support fuels our store's growth! ARIGATOU! 🙏
🗾Product description
Size 0: Thigh circumference 35-38cm, lower leg circumference 25-28cm / Size 1: Thigh circumference 38-41cm, lower leg circumference 28-31cm / Size 2: Thigh circumference 41- 44cm Lower leg circumference 31-34cm / Size 3: Thigh circumference 44-47cm Lower leg circumference 34-37cm / Size 4: Thigh circumference 47-50cm, lower leg circumference 37-40cm / Size 5: Thigh circumference 50-53cm, lower leg circumference 40-43cm / Size 6: Thigh circumference 53- 56cm Lower leg circumference 43-46cm / Size 7: Thigh circumference 56-59cm Lower leg circumference 46-49cm
The three-dimensional shape of the knee joint created using the flat knit manufacturing method provides appropriate compression to the knee.
Appropriate compression and silicone pads provide knee stability
[Side stay] Made of flexible polyurethane material and passed 4 million times durability test. Easy to put on and take off with the handles (holes) on the top and bottom
[Knee back zone] The back of the knee is made of soft and breathable knit.
[Train active knit] Lightweight, highly breathable and comfortable to wear
[OMEGA+PAD] Omega-shaped silicone pad that stabilizes the knee joint
[Meniscus Wing] Stimulates the meniscus while supporting the knee joint along the meniscus
[Hoffa Pad] Stimulates the Hoffa body to activate the senses and stabilize the knee joint.
Supporters who have acquired general medical equipment certification
<About Genyu Train>
Bauerfeind's Genu Train gently compresses and stabilizes the knee, reducing the burden on the knee and protecting the knee from impact, providing firm support for the knee joint during exercise.
<Main features> Compression supporter that has been certified as a general medical device. Silicone pad for the patella to stabilize the knee. Mesh knit material with excellent breathability and durability, also used by athletes. Machine washable.
<Ideal for stabilizing the knees>
The silicone omega pad reduces compression on the knee (patella) and provides continuous compression to the soft parts of the joint, reducing the load on the knee.
<Reducing the load on the knees for comfort>
The supporter is made of soft fabric that is stretchy and breathable, relieving discomfort caused by sweat. It can be washed in the washing machine, so you can keep the supporter clean. Of course, it will not lose its shape even after washing, and will maintain its elasticity and fit.
<Bauerfeind knee support loved by athletes around the world. >
Bauerfeind's Genu Train provides comfort and stability to the knee joint, protecting it without restricting movement.
<Features unique to Bauerfeind> Highly breathable knit fabric made of non-neoprene material - withstands long-term use and provides an excellent fit Professional athletes can quickly return to the game, rehabilitating knee injuries or competing Bauerfeind uses medical knowledge and attention to detail to deliver fit, comfort and support that improve performance.
<How to measure size>
With your knees slightly bent, measure the circumference of your thighs 14cm from the center of your knees toward your thighs. Leave the position as it is, and next measure the circumference of the calf at a distance of 12 cm from the center of the knee towards the lower leg (calf). Based on the measurements taken in steps 1 and 2, check the size chart in the image and choose the size that fits your knees. Be careful not to make it too tight or too loose. *If the thigh and calf values straddle two sizes, give priority to the thigh size.
<Size chart>
0] ① Circumference: 35cm to 38cm / ② Circumference: 25cm to 28cm
[1] ① Circumference: 38cm - 41cm / ② Circumference: 28cm - 31cm
[2] ① Circumference: 41cm to 44cm / ② Circumference: 31cm to 34cm
[3] ① Circumference: 44cm to 47cm / ② Circumference: 34cm to 37cm
[4] ① Circumference: 47cm - 50cm / ② Circumference: 37cm - 40cm
[5] ① Circumference: 50cm to 53cm / ② Circumference: 40cm to 43cm
[6] ① Circumference: 53cm to 56cm / ② Circumference: 43cm to 46cm
This product can be used for a long time by using it within the appropriate range and managing it regularly.
General medical device manufacturing and sales notification number: 27B2X00262000002