New Balance 9060 'Mushroom Arid Stone' Sneakers U9060ERC

I bought these sneakers intending to return them because they didn't meet my expectations, but the after-sales experience has been very bad. The seller demands that the buyer pay for the return (up to that point, acceptable), but constantly delays sending the address and instructions needed to return the item, despite me sending the requested photos and confirming within the deadline that I wanted to return it.. The return period is limited and, without the information that only the seller can provide, the process becomes impossible to complete on time. Communication is slow and unhelpful, which causes quite a bit of frustration.. I recommend considering not only the product but also the returns management, because if a problem arises, the support may not be agile..

I've been waiting 5 days to want to return the item because it's too small, and I've written to support and received no response. I do not recommend buying.. I am having problems with the return After answering me in 5 days, the return shipping costs of 40 euros are fine, which I have to pay. .. I do not recommend buying on that page.. Then you have to pay the return costs yourself.. it costs me 40 euros to Hong Kong.. outrageous I do not recommend buying.

My daughter normally wears a size 37. So, having read other reviews where it was said that the shoes turned out to be a little smaller, I chose to get a 37.5. But unfortunately, my big toe touches the tip of the shoe too much. I should have gotten a 38.

In Germany, I wear size 42 1/2. The shoes are too small, so I can't wear them at all. The shoe size is not identical to the one in Germany.

Hello, unfortunately the item is too small and I would like to send it back and need a return label. Please send me one.

The shoes are very nice, but too small for me. But unfortunately, you have no chance to send them back. Stay away from Joom.

I have been waiting for a response for 3 days, but I am still not being helped and I am not receiving a return label.

They are too small for me, I need to know how I can return them. Best regards. My phone number is 638491835

Everything perfect, order arrived before the deadline, highly recommended to shop.

I have to return the item but have no return slip!!!!

the size is very small the design looks good like in the photo

My size is 38.5 but it turns out very small

Everything ok! Goods conform to the description.

Great just as described

I need to return them

I would like to make a return

Perfect number

Nice sneakers. Same as the photo. They only run small! I wear size 38 and ordered 38 but they are tight and small. Take 0.5 to 1 size larger! I will try to return them unfortunately

I bought the same size in a shoe store and this size is a lot smaller, even though it says 38.5.

Is not the same color!!!