Platform-Certified Top Store Operated by Japanese Experts
🎴 Why Choose Us?
・Condition: NEW — We handle 100% brand-new and unused items only. Never used, never refurbished.
・Daily New Arrivals: Popular and brand-new items from the Japanese market, added every single day.
・Professional Direct Shipping from Japan: We work with export logistics specialists. Your order is packed with reinforced packaging and delivered safely.
・Premium Quality Guaranteed: We only handle products that meet Japan's strict quality standards.
・Japanese Manuals: The included instruction manual is generally in Japanese only. We recommend a smartphone camera translation app.
📞 PLEASE READ: HOW TO RECEIVE YOUR PARCEL SAFELY
Your parcel is sent from Japan. Customs or the delivery company in your country may need to contact YOU directly. If they cannot reach you, the parcel is returned to Japan. This is the most common reason an order is not delivered. Please help us with these 6 points:
・① Correct phone number: Please register a phone number that you use every day, with your country code. A wrong or old number is the number one cause of a returned parcel.
・② Answer unknown calls: Customs and couriers call from local numbers you do not know. Please answer these calls during the delivery period.
・③ Check all messages: Please check SMS, email (including the spam folder), messenger apps, your Joom notifications, and any paper notice in your mailbox.
・④ Answer customs quickly: Customs may ask for your ID, passport or tax number, or a document. For some high-value orders, or for parcels delivered by a courier company, a payment may also be requested. Please reply within the time limit they give you. Many countries hold a parcel only for a few days.
・⑤ Collect it in time: If the parcel waits at a post office or pick-up point, please collect it before the storage period ends.
・⑥ Use your official name: Please write your full name and address exactly as they appear on your official ID. In some countries, customs cannot clear a parcel if the name does not match.
・If your address or phone number changes after you order, please inform Joom Customer Support immediately. Only Joom can update your order information.
🇯🇵 ABOUT JAPANESE PRODUCTS
・The instruction manual, package, labels and product display are generally in Japanese only. In many products the language cannot be changed.
・Electrical products are made for Japan (100V, Type A plug). If the label says "AC 100V" only, a step-down transformer is required in most countries. A plug adapter alone changes only the shape, not the voltage, and can destroy the product. If the label says "AC 100-240V", only a plug adapter is needed.
・Media and electronics may follow Japanese regions and standards (DVD Region 2 / Blu-ray Region A, Japanese TV and radio bands, Japan-only apps and services).
・Sizes follow Japanese standards. Japanese sizes are often smaller than EU or US sizes. Please check the measurements in centimeters, not the size letter.
・For food, cosmetics and similar goods: ingredients and the expiry date are printed in Japanese. Please check your country's import rules before ordering, as some items cannot be imported.
📷 CONDITION AND PHOTOS
・Condition: NEW. Every item is brand-new and unused.
・Photos are for reference. Real color can look slightly different depending on your screen.
・Brand-new items may have very small marks on the outer box from storage or transport. The product itself is checked before shipping.
🌟 Please Leave a Review and Follow Us! 🌟
・If you are satisfied with your purchase, we would greatly appreciate your "Follow" and a "5-Star Review"!
・⭐⭐⭐⭐⭐ A 5-Star Review with a photo is the biggest support for our small Japanese store, and it helps other buyers too!
・❤️ Please "Follow" our store to see the newest Japanese arrivals every day — new items are added daily!
・Before you leave a review, please let us help you. For a question about the product itself (how to use it, specifications, parts), you can contact our store by e-mail — our contact details are on our store information page. For your order, delivery, payment or refund, please contact Joom Customer Support, because only Joom can check or change an order.
・Your continued support fuels our store's growth! ARIGATOU! 🙏
🗾Product description
Size 0: Thigh circumference 35-38cm, lower leg circumference 25-28cm / Size 1: Thigh circumference 38-41cm, lower leg circumference 28-31cm / Size 2: Thigh circumference 41-44cm, lower leg circumference 31-34cm / Size 3: Thigh circumference 44-47cm, lower leg circumference 34-37cm / Size 4: Thigh circumference 47-50cm Lower leg circumference 37-40cm / Size 5: Thigh circumference 50-53cm Lower leg circumference 40-43cm / Size 6: Thigh circumference 53-56cm Lower leg circumference 43-46cm / Size 7: Thigh circumference 56-59cm Lower leg circumference 46-49cm
The three-dimensional shape of the knee joint created by the flat knit manufacturing process provides optimal compression to the knee.
Proper compression and silicone padding provide knee stability
[Side Stays] Made of flexible polyurethane material, they have passed a durability test of 4 million times. The top and bottom handles (holes) make them easy to put on and take off.
[Knee Zone] The back of the knee is made of soft, breathable knit.
[Train Active Knit] Lightweight, breathable and comfortable to wear
[OMEGA+PAD] Omega-shaped silicone pad that stabilizes the knee joint
[Meniscus Wing] Supports the knee joint along the meniscus while stimulating the meniscus
[Hoffa Pad] Stimulating the Hoffa body activates the senses and stabilizes the knee joint.
General medical device certified supporter
About GenuTrain
Bauerfeind's GenuTrain provides gentle compression and support to the knee joint, reducing strain on the knee and protecting it from impact, providing firm support for the knee joint during exercise.
＜Main Features＞ Compression support certified as a general medical device Silicone pad for patella to stabilize the knee Made of mesh knit material that is breathable and durable, also used by athletes Machine washable
＜Ideal for stabilizing the knee＞
The silicone Omega Pad reduces compression on the knee (patella) and provides continuous compression to the soft part of the joint, reducing stress on the knee.
＜Reducing knee strain for comfort＞
The supporter is made of soft, stretchy, and breathable fabric, helping to alleviate discomfort caused by sweat. It's machine washable, so you can keep it clean. It retains its shape, elasticity, and fit even after washing.
＜Bauerfeind knee supports are a favorite among athletes around the world.＞
Bauerfeind GenuTrain provides comfort and stability to the knee joint, protecting it without restricting movement.
Unique Bauerfeind Features: Non-neoprene, breathable knit fabric - built to last and with an exceptional fit. Used by professional athletes to get back to the game faster, rehab knee injuries, or protect the knee during play. Bauerfeind's medical knowledge and attention to detail ensures fit, comfort, support, and improved performance.
＜How to measure size＞
With your knee slightly bent, measure the circumference of your thigh 14cm from the center of your knee towards your thigh. Next, measure the circumference of your calf 12cm from the center of your knee towards your calf. Based on the measurements in steps 1 and 2, check the size chart in the image to select the size that fits your knee. Make sure the pants are not too tight or too loose. *If your thigh and calf measurements fall between two sizes, take the thigh size as your priority.
＜Size chart＞
0] ① Circumference: 35cm to 38cm / ② Circumference: 25cm to 28cm
[1] ① Circumference: 38cm to 41cm / ② Circumference: 28cm to 31cm
[2] ① Circumference: 41cm to 44cm / ② Circumference: 31cm to 34cm
[3] ① Circumference: 44cm to 47cm / ② Circumference: 34cm to 37cm
[4] ① Circumference: 47cm - 50cm / ② Circumference: 37cm - 40cm
[5] ① Circumference: 50cm to 53cm / ② Circumference: 40cm to 43cm
[6] ① Circumference: 53cm to 56cm / ② Circumference: 43cm to 46cm
By using this product within the appropriate range and maintaining it regularly, you can use it for a long time.
General medical device manufacturing and sales notification number: 27B2X00262000002
No-delivery refund
